An Account Supervisor manages and leads the agency’s day-to-day relationship with key client contacts. The Account Supervisor focuses the efforts of agency personnel to ensure projects are completed as proposed—on time, within budget, and with minimum disruption to daily activity of client or agency.
The Account Supervisor employs a range of thinking and decision-making skills, such as “what if,” “critical” and “judicious” approaches to client issues and initiatives. The Account Supervisor is essentially the lead project manager on client projects and must demonstrate an ability to organize workload and workflow. Account Supervisors are expected to effectively present the agency’s decisions, recommendations and creative product to a range of client audiences.